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Ordering questions
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How long does it take to receive an order in the US?
Most orders are shipped within 24 hours. I ship all US orders from Florida via USPS either First-Class or Priority Mail. Most orders should arrive within a week.
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How long does it take to receive an order outside the US?
I ship all International orders via Airmail. Most arrive within a week to two weeks depending upon mysterious circumstance I have yet to figure out.
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What are your shipping charges?
I send virtually everything in the US and Canada for free. On certain International orders I add a small charge but give them the same discount I give US and Canadian orders.
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Do you do order tracking?
Since I pay for shipping on most items I don't include this. If something won't ship right away for some reason I'll send you an email notification. If you need tracking for a specific purpose I can make that available for an extra charge.
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What forms of payment do you accept?
My preferred method is PayPal. They allow you to use all major credit cards securely.
I can also accept credit cards and checks in the US. If you want to use an alternate method, send an email here: [Order questions]
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Will you autograph my item?
I'd be happy to. When you pay via PayPal be sure to request this in the comments section.
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How long should it take to receive a download I ordered?
Download instructions are sent from PayLoadz.com as soon as the PayPal transaction is completed. This usually happens in under five minutes. If you did a transaction that's payment pending, send me an email. Those transactions aren't fulfilled until they clear.
If you paid for a download and haven't recieved it for some reason, contact me: [Order questions]
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What happens after I place an order?
PayPal will send you a confirmation email. This is your receipt and invoice. Because most items ship out right away I don't send out multiple tracking and confirmation email messages.
On large orders I'll include a printed invoice with your order.
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